Delivery

At Jacks Poker we work with Australia Post across a variety of services to provide you with maximum choice and flexibility when purchasing our products.
Check out our various services, rates and estimated shipping times below.

Australia Post eParcel (Signature Required)

Australia Post

Pricing

Jacks Poker has a straightforward policy for all items covered under the AusPost eParcel bracket.

Orders under $99: Flat rate of $9.90 Australia wide
Orders over $99: FREE shipping Australia wide

Delivery Times

NSW: 2-3 working days
VIC: 3-5 working days
QLD/SA: 3-7 working days
WA/NT: 6-9 working days

Australia Post Express eParcel (Signature Required)

Pricing

For our speediest domestic service select Australia Post Express eParcel.

For 80% of Australian addresses that fall in the Same Day Network we will guarantee delivery the next business day for orders placed by 12pm.

*Check here to see if you are in the express network area.

Express Rates are calculated based on your postcode and order weight and will be presented as an option at checkout.

Delivery Times

Inside Same Day Network: Next Business Day (Orders before 12 pm / 1 Working Day if after 12 pm)

Outside Same Day Network: 2-3 days

Note

Our casino grade chips and custom chips, plaques and dealer buttons are made to order. This will clearly be labelled on the product page. If you order these items, please allow 21-35 days plus domestic shipping for delivery.

You can still select standard or express shipping for these items and they will be shipped with this method when they arrive from the factory.

International: Australia Post Express eParcel (Signature Required)

Pricing

For our international customers select our Express International Service.

Jacks Poker ships to select worldwide countries. Approved shipping countries will be presented at checkout.

If your country is on our approved shipping list the rates will automatically be calculated based on the shipping destination and order weight and will be presented as an option at checkout.

Delivery Times

International Shipping: 6-12 Business days (Fully Tracked)

Freight: Poker Tables

Startrack Logo

Poker tables are too bulky to be shipped via the standard Australia Post network so we use freight providers to deliver direct to your door.

Please refer to our delivery table below for pricing by state and rough lead times.

 

Shipping Destination Cost Provider Lead Time
Customer Pick Up Free Pick Up from Warehouse (2100) Within 24 Hours
NSW Metro $100 Local Courier 1 day
NSW Regional $150 Star Track Freight 3-5 Working Days
VIC* $180 Star Track Freight 3-5 Working Days
SA* $180 Star Track Freight 5-7 Working Days
QLD* $200 Star Track Freight 5-7 Working Days
TAS* $250 Star Track Freight 5-7 Working Days
WA* $250 Star Track Freight 7-14 Working Days
NT* $400 Star Track Freight 10-15 Working Days
*For Remote Regional Locations Interstate Jacks Poker reserves the right to requote on freight cost.

Note

You will be provided tracking details within 48 hours of purchase. Please ensure you are present at the stated shipping address to receive your poker table.

In the event there is no one present at the address you will need to coordinate a redelivery with Star Track or collection from their depot.

For tables shipped locally by direct courier (NSW Metro) we will confirm your availability prior to delivery. In the event you are not present and uncontactable in the delivery period a repeat shipping charge will be payable.

Customer Pick Up

Customer Pick Up Logo

Customer Pick Up is available from our warehouse located at

25-27 Winbourne Road
Brookvale
Sydney
NSW
2100

Pricing

Jacks Poker has a straightforward policy for all Customer Pick Ups

Customer Pick Up: FREE

Collection Times

Please allow 24-48 hours for your items to be available for collection. We will contact you via phone or e-mail to advise when your items is ready.

Pick up is typically available at the following times;

Monday 8:30am–6pm
Tuesday 8:30am–6pm
Wednesday 8:30am–6pm
Thursday 8:30am–6pm
Friday 8:30am–6pm
Saturday 9am–5pm
Sunday 10am–4pm